Cookie Policy

Last updated: January 1, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our app. They help us provide you with a better user experience and understand how our service is being used.

How We Use Cookies

ROME uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Authentication and login status
  • Security and fraud prevention
  • Load balancing and performance optimization

Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Page views and user journeys (anonymous)
  • Performance metrics and error tracking
  • Usage patterns and feature adoption

Preference Cookies

These cookies remember your preferences and settings:

  • Language and region settings
  • Theme preferences (dark/light mode)
  • Accessibility settings

Third-Party Cookies

We may use services from trusted third parties that set their own cookies:

  • Analytics Services: Anonymous usage statistics and performance monitoring
  • CDN Services: Content delivery and caching for improved performance
  • Security Services: Protection against attacks and fraud detection

Cookie Settings and Control

You have several options to control cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

  • View and delete existing cookies
  • Block all cookies or only third-party cookies
  • Set preferences for specific websites

ROME Settings

In the ROME app or website, you can:

  • Manage analytics and preference cookies
  • Opt out of non-essential tracking
  • Reset your cookie preferences

Mobile App Data

The ROME mobile app does not use traditional browser cookies but may store similar data locally on your device for:

  • App preferences and settings
  • Authentication tokens (encrypted)
  • Performance optimization data
  • Crash prevention and error reporting

Data Retention

Different types of cookies and local data have different retention periods:

  • Session Cookies: Deleted when you close your browser/app
  • Authentication Cookies: Valid until logout or expiration
  • Preference Cookies: Stored until you change or delete them
  • Analytics Cookies: Typically retained for 12-24 months

Privacy and Security

All cookies and local data are handled with the same privacy and security standards as our core service:

  • No personal communication content is stored in cookies
  • Analytics data is anonymized and aggregated
  • Sensitive data is encrypted and securely transmitted
  • Third-party services are carefully vetted for privacy compliance

Changes to This Policy

We may update this Cookie Policy from time to time. When we make significant changes, we will notify you through our app or website. The "Last updated" date at the top of this page indicates when the policy was last revised.